Our Services in detail

Commercial support e.g.

• Processing of inquiries, quotations, ship&debit …
• Contract and pricing negotiations
• WW coordination for global accounts
• Customer service:
  • Order processing and follow up
  • Offering/managing various logistics concepts/services
    • through distribution channels
    • ex factories
    • VMI/HUB
    • Customer specific labelling/marking
• Forecasting

Marketing and Technical Support e.g

• Application and Design In Support
  • Contact for daily questions
  • Product presentations and trainings
  • Roadmaps
  • Sampling, sample and project tracking
• Quality Management
  • Installing QA agreements
  • Preparing / attending audits
  • Processing component/automotive questionnaires and PPAP
  • Failure analysis / RMA processing
  • PCN/PDN management
• Marcom and PR-activities (exhibitions, newletters, press releases, articles..)